Gaming should always be a source of fun and entertainment — never stress, never financial pressure. At arenaplusnet, we take responsible gaming seriously. We provide every Filipino player with the tools, information, and support needed to keep their gaming experience healthy, balanced, and within their personal limits.
Whether you are a casual bingo player in Cebu or a slots enthusiast in Manila, arenaplusnet is committed to making sure you stay in control at all times. This page covers everything you need to know about our responsible gaming framework, self-exclusion options, and where to get help if you ever need it.
arenaplusnet's responsible gaming tools are available to every registered player — free of charge, always accessible, and easy to use.
Six pillars of responsible gaming that every arenaplusnet player benefits from.
arenaplusnet enforces a minimum age of 21 years for all registered players, in line with PAGCOR regulations. Every new account undergoes identity and age verification before any gaming activity is permitted. No exceptions, walang palya.
Set daily, weekly, or monthly deposit limits directly from your arenaplusnet account settings. Once a limit is set, it takes effect immediately and cannot be increased for 72 hours — giving you real, meaningful control over your spending.
arenaplusnet lets you set session time reminders so you always know how long you have been playing. When your chosen time is up, you will receive a clear notification — a gentle nudge to take a break and step away from the screen.
If you feel you need a longer break, arenaplusnet offers self-exclusion periods ranging from 30 days to permanent account closure. During a self-exclusion period, you will not be able to log in or receive any promotional communications from arenaplusnet.
arenaplusnet's reality check feature sends you periodic pop-up reminders showing your current session duration and net gaming activity. These alerts help you stay grounded and make informed decisions about whether to continue playing.
Our dedicated support team is available around the clock to assist any player who has concerns about their gaming behavior. Whether you are in Manila, Davao, Quezon City, or anywhere in the Philippines, help is always just a message away.
arenaplusnet gives you full control over your gaming activity. All responsible gaming tools are accessible directly from your account dashboard — no need to contact support unless you prefer to. Here is a breakdown of what is available to every arenaplusnet player.
Cap the total amount you can deposit into your arenaplusnet account per day, week, or month. Limits apply across all payment methods including GCash, PayMaya, BPI, BDO, and Metrobank. Reductions take effect immediately; increases require a 72-hour cooling-off period.
Set a maximum amount you are comfortable losing within a defined period. Once your loss limit is reached, arenaplusnet will automatically suspend your gaming session for the remainder of that period, protecting you from chasing losses.
Need a quick breather? Use the Time-Out feature to pause your arenaplusnet account for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is temporarily inaccessible and no promotional messages will be sent to you.
For players who need a more extended break, arenaplusnet offers self-exclusion periods of 3 months, 6 months, 1 year, or permanent exclusion. Once activated, self-exclusion cannot be reversed until the chosen period has fully elapsed.
Activating self-exclusion on arenaplusnet is straightforward. Follow these steps to protect yourself:
Access your arenaplusnet account using your registered credentials. Navigate to the Account Settings section from the main menu.
Inside Account Settings, locate the Responsible Gaming tab. All player protection tools are grouped here for easy access.
Select the appropriate tool — deposit limit, time-out, or self-exclusion. Choose the duration or amount that suits your needs.
Review your chosen settings and confirm. For self-exclusion, a verification step is required. The restriction takes effect immediately upon confirmation.
If you prefer, you can also request self-exclusion directly through the arenaplusnet support team, available 24/7. Contact us at support@arenaplusnet.org and our team will process your request promptly.
Important: arenaplusnet's self-exclusion tools are designed to be robust and immediate. Once activated, they cannot be bypassed by creating a new account. Any attempt to circumvent a self-exclusion period is a violation of the arenaplusnet Terms & Conditions and may result in permanent account closure.
Problem gambling can affect anyone, regardless of age, income, or background. arenaplusnet encourages all players to be honest with themselves and watch out for these warning signs. If several of these apply to you, it may be time to use our self-exclusion tools or seek professional support.
Spending more money on gaming than you originally planned, or gambling with money set aside for essential expenses like rent, food, or bills.
Feeling restless, irritable, or anxious when you are not able to play, or when you try to reduce or stop your gaming activity.
Chasing losses — continuing to play in an attempt to win back money you have already lost, often leading to even greater losses.
Lying to family members, friends, or colleagues about how much time or money you spend on gaming activities.
Neglecting work, school, family responsibilities , or social activities because of gaming.
Borrowing money, selling personal belongings, or taking out loans to fund your gaming activity.
Answer honestly. If you find yourself saying "yes" to three or more of these questions, arenaplusnet strongly encourages you to use our self-exclusion tools or reach out to a professional support service.
Have you ever gambled with money you could not afford to lose?
Have you ever felt the need to bet more and more money to get the same level of excitement?
Have you ever tried to win back money you lost by gambling more?
Has gambling ever caused problems with your relationships, work, or finances?
Have you ever hidden your gambling activity from people close to you?
Have you ever felt depressed, guilty, or anxious after a gambling session?
Have you ever borrowed money or sold something to fund your gambling?
If you answered yes to several of these questions, please consider activating self-exclusion on your arenaplusnet account and speaking with a professional counselor. You are not alone — help is available across the Philippines.
arenaplusnet works alongside Philippine regulatory and support organizations to ensure help is always within reach.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR maintains a national responsible gaming framework that includes player protection guidelines, exclusion registries, and operator compliance requirements. arenaplusnet operates in alignment with PAGCOR's responsible gaming directives to ensure a safe environment for all Filipino players.
For PAGCOR responsible gaming information, visit the official PAGCOR website or contact their player assistance hotline.
The National Council on Problem Gambling (NCPG) Philippines provides confidential counseling, referral services, and educational resources for individuals and families affected by problem gambling. Their services are available to players across Metro Manila, Cebu, Davao, and other major cities in the Philippines.
If you or someone you know needs help, reach out to the NCPG Philippines for free, confidential support.
Problem gambling is a recognized behavioral health condition. Licensed psychologists and counselors across the Philippines are trained to help individuals manage gambling-related issues. arenaplusnet encourages any player who feels their gaming is out of control to seek professional counseling — it is a sign of strength, not weakness.
Problem gambling affects not just the individual but also their family and community. arenaplusnet encourages open conversations about gaming habits within families. If you are concerned about a family member's gaming behavior, our support team can guide you on how to use the third-party exclusion request process available on the arenaplusnet platform.
Gaming is best enjoyed as entertainment, not as a way to make money. Set your limits, use our tools, and play within your means. When you are ready to play, arenaplusnet is here — safely, fairly, and responsibly. Must be 21 years or older to register.
🔞 21+ only | Play responsibly | arenaplusnet supports responsible gaming